Process Improvement Consultant / Manager required by global organisation to work closely with the HR systems team, wider HR community and global stakeholders to implement simplified and standardised core processes to support the introduction of a Global HR system (SuccessFactors) and transfer of activities to a Shared Services centre on a global business transformation programme.

Process Improvement Consultant / Manager role can be based out of either Manchester or London and our client is offering an exceptional package for this role including a salary to c £48K + bonus & exceptional benefits including attractive pension Scheme (employer contributions up to 22%) and 32 Days plus bank holidays.

KEY SKILLS AND EXPERIENCE – Process Improvement Consultant / Manager 

• Ability to document processes and procedures, particularly using Visio
• Significant experience in process design / improvement
• Experience of defining processes for system automation/development
• Experience of working with SuccessFactors / cloud based HR solutions
• Experience of delivering processes into shared services models
• Strong use of Microsoft office applications, including ability to analyse data and create easy to use templates
• Senior stakeholder engagement and communication

Desirable Skills and Experience

• Process/Quality/continuous improvement qualification such as lean, six sigma
• Experience of working in a global organization, ideally a non profit

A critical part of this Process Improvement Consultant / Manager role will be to streamline the detailed processes and workflows delivered by the system and the new shared services team, while ensuring required localisations and business rules are understood, documented and delivered. This includes validating that the global process already defined is fit for purpose for each region/country, automated where possible and designing/further developing any ‘off system/manual’ processes and tools to ensure seamless delivery of core HR processes.

Supporting the deployment of the new system via production of clear process documentation, procedures, templates and guidelines will be key to success in this role.  Ensuring processes are in control, with reportable metrics as well as identifying opportunities for continuous improvement is also key.

Accountabilities – Process Improvement Consultant / Manager

• Design the detailed processes: configuration, workflows and business rules to be delivered by the HR system
• Identify where local/regional variations are (legitimately) required – working with the wider change programme to support operation/delivery model changes
• Identify and develop solutions to address business problems and deliver standardisation, efficiencies and controls – removing non value add activities where possible
• Design and document off system/manual processes – ensuring procedures are documented to standard via process manager/analysts with templates and guides.

Process Improvement Consultant / Manager role is based on an initial 12 month fixed term contract and can be based out of either central Manchester or London. It’s a fantastic opportunity to join a global organisation working on one of their largest and complex transformation programmes. In return our client is offering an exceptional package including a salary to c £48K (including £3k London allowance) + bonus & exceptional benefits including attractive pension Scheme (employer contributions up to 22%) and a flexible working environment plus 32 Days (plus bank) holidays and interest free travel season ticket loans. CV deadline 11^th January so apply online ASAP for further information.

HRIS Operations Manager required by international organisation responsible for the operational support and management of our client’s global HR systems.

Currently, the HR system comprises a Learning Management System, an e-Recruitment system and a Performance management system. All these systems are being incorporated into the SAP based HR system called Success Factors and you will be involved in the programme to roll out the system  internationally.

HRIS Operations Manager – Key Skills Knowledge and Experience:

• Strong Project management skills and qualification – either formal project management and/or PRINCE 2 or equivalent experience
• Experience of managing small technically oriented teams.
• Good Communication skills.
• Experience of working in a complex, global organisation.
• Broad knowledge of operational HR processes.
• Experience of supporting and/or implementing SaaS HR systems (ideally SAP SuccessFactors)
• Leading a team supporting core HRIS, learning management and e-recruitment systems.

HRIS Operations Manager – Opportunities & Challenges:

The HRIS Operations Manager is responsible for managing all BAU HRIS services:

• Manage the HRIS team to ensure that all support tickets are resolved in line with agreed service levels.
• Together with the HR Vendor Manager, actively manage third party systems providers, conduct regular service reviews and in general ensure that these providers are fulfilling their contractual commitments.
• Manage periodic upgrades to the LMS and e-Recruitment systems.
• Ensure HRIS team have the right mix of skills to provide an effective support service to employees, line managers and HR staff across the global organisation.
• As part of the global rollout, develop, implement and manage an operational management framework and support processes.

This is a fantastic opportunity to join an international organisation working as HRIS Operations Manager based out of central London working in a professional company with a flexible work/life balance ethos. Who are offering an attractive package including a salary to £48,300 + bonus & exceptional benefits including attractive pension Scheme (employer contributions up to 22%), 32 Days plus bank holidays, and an interest free travel season ticket loan.

This role is being offered as an initial 12 month Fixed Term Contract – Apply now for further details from our Senior Consultant Elaine Hallworth.

PMO Manager required by international organisation responsible for supporting all aspects of our clients best practice regarding project management for a range of HR system related Business Change Projects.

PMO Manager opportunity is based in central London and our client is offering an exceptional package for this role including a competitive salary + bonus & exceptional benefits including attractive Pension Scheme (employer contributions up to 22%) plus  32 days + bank holidays.

PMO Manager Knowledge and Experience 

• Ideally multi-year experience of working in a programme management office supporting business change programmes/programmes that impact across multiple functions / business areas and regions.

• Demonstrable ability to organise and prioritise tasks to deliver agreed outputs to the required standards, on-time.

• Able to demonstrate the ‘soft-side’ of programme management and has experience of communicating effectively with stakeholders at all levels.

• Ideally experience of SharePoint site maintenance and design.

• Ideally experience of using SAP for payments, forecasting and reporting.

Desirable

• Professional programme or project management qualification(s), such as APMP, PRINCE2, MSP.

PMO Manager Accountabilities:-

• Supporting Workstream leads, the Programme Director and Manager to define and implement the programme governance framework and create the strategies for effective planning, monitoring and delivery of the programme, proactively suggesting and implementing improvements where appropriate.
• Establishing excellent standards of information management to ensure that the programme risk register, benefits realisation plan and business case are updated by the Programme Director / Manager and are aligned with programme status.
• Implementing a formal change management process to keep the programme on track with business case objectives and more widely support the overall integrity and coherence of the programme.

This is a fantastic opportunity for an experienced PMO Manager to join an international organisation on a 12 month FTC based out of central London with a great work/life balance and professional working environment. In return our client is offering an exceptional package for this role including a competitive salary + bonus & exceptional benefits including attractive Pension Scheme and 32 Days plus bank holidays. Apply now and we will make contact to discuss this opportunity further.

Technical Business Analyst required by our client an international organisation who will be accountable and responsible for the delivery of Business Analysis, requirements gathering for new GIS demand and reporting within the Strategy team.

Technical Business Analyst role can be based out of either Manchester or London and our client is offering an exceptional package for this role including a salary to c £48K + bonus & exceptional benefits including attractive pension Scheme (employer contributions up to 22%) and 32 Days plus bank holidays.

Technical Business Analyst – Skills and Knowledge required:

Essential

• Experience of working in a Business Analyst role supporting business change programmes that impact across multiple functions / business areas and regions.
• Demonstrates the ability to organise and prioritise tasks to deliver agreed outputs to the required standards, on-time.
• Understands the ‘soft-side’ of Business Analysis and has experience of communicating effectively with stakeholders at all levels.
• Proven leadership experience including developing relationships with different areas of the business, building collaborate relationships and tenacity to drive projects forward.

Desirable

• Experience of working in a BA role in the not-for-profit, public and private sectors.
• Excellent experience of Microsoft Office (and O365) applications including SharePoint, Visio, PowerPoint, Excel, and Word.
• Experience using tools such as EA, Jira and Confluence.

Technical Business Analyst – Experience

Essential

• Producing Analysis documents
• Managing Risk
• Communicating and Influencing
• Planning and Organising:
• Analysing Data and Problems

QUALIFICATIONS

• Professional Business Analysis certification, aligned to BCS or IIBA – ESSENTIAL
• BCS Business Analysis Diploma, IIBA CBAP or CCBA certified, Lean – Green belt – DESIRABLE

This is a fantastic opportunity to join an international organisation working as a Technical Business Analyst – the role can be based out of either Manchester or London and our client is offering an attractive package including a salary to c £48K + bonus & exceptional benefits including attractive pension Scheme (employer contributions up to 22%) and 32 Days plus bank holidays.

IT Business Relationship Manager required by international organisation reporting to the Head of GIS Business Partnering, the GIS Business Relationship Manager has the overall responsibility of serving as the strategic interface between assigned business area for the purpose of business technology strategy development, solution discovery, service management, risk management, and relationship management.

Based in central London our client is offering an exceptional package for this role including an attractive salary + bonus & exceptional benefits including attractive pension Scheme (employer contributions up to 22%) and 32 Days plus bank holidays offered as a twelve month FTC.

IT Business Relationship Manager – Skills & Experience

• Prince 2 Foundation
• ITIL V3 Foundation
• SFIA
• Demonstrable experience, operating in a large complex international organisation including
  • Working in a Strategy team
  • Developing and implementing strategies for complex international organisations.
  • Creating and delivery on-going GIS roadmaps.
  • Defining and setting GIS service sourcing strategies.

IT Business Relationship Manager – the role..

GIS Business Relationship Manager role is located within the GIS Strategy team, whose purpose is to align Information Architecture components with the business priorities and ensures that company resources are deployed appropriately to fulfil approved demand. This will ensure understanding of business priorities, support strategic & innovative thinking, filter customer demand and manage expectations on development and delivery of Information Service.

Head of Cyber Security required to provide global Cyber Security leadership and subject matter expertise in support of the wide-ranging global information governance requirements by our client, aligning to the overall risk management approach.

The Head of Cyber Security leads a team of Cyber security professionals.  Graduate degree in Computer Science, Information Security, a related subject or equivalent experience.

Based in either central London or Manchester our client is offering an exceptional package for this role including attractive salary + bonus plus exceptional benefits including attractive pension Scheme (employer contributions up to 22%) and 32 Days plus bank holidays.

Head of Cyber Security – Key Skills and Experience

• Information Security qualification – (e.g. CISSP, CISM, ISO27001 Implementer or equivalent experience)
• ITIL and Prince 2 Foundation or equivalent experience.

Desirable:

• Higher level ITIL and/or Prince 2 qualification

Head of Cyber Security also requires the following experience:-

• Significant professional IT security experience in a corporate setting (ideally in a second line of defence role).
• Experience of leading successful IT Security Teams/functions.
• Familiar with information security frameworks such as, SANS Top 20 CSC, OWASP, ISO27001, CyberEssentials or other similar frameworks.
• Experience of addressing a wide range of IT security challenges.
• Experience of building relationships with key internal and external stakeholders and senior colleagues
• Experience of developing and implementing IT security strategies, objectives and plans